Who handles your information
Harbin Locon Engineering Machinery Co., Ltd., trading as LOCON Machinery, is based in Harbin, China. We handle the information you provide through this website to respond to equipment inquiries. For privacy questions or requests, email sales@loconmachinery.com.
Information collected
The inquiry form asks for your name, country or region, email address and equipment type. You may also provide your company, WhatsApp number, product of interest, quantity, delivery destination and message. Required fields are marked with an asterisk. Please include only information relevant to your inquiry and avoid sending identity documents, payment details or other sensitive information.
How we use it
We use inquiry details to reply, clarify equipment requirements, prepare requested quotations and continue the related conversation. Submitting this form does not subscribe you to a marketing mailing list. Where applicable data protection law requires a legal basis, responding to a requested quotation may involve steps before a contract; ordinary business correspondence and website security may rely on legitimate interests.
Service providers and international processing
This website uses Netlify for hosting and form processing. Form submissions are stored through that service and may be delivered to our business email. Our team in China and the providers supporting the website and email may process information outside your country. Contact us for details about the providers and transfer arrangements relevant to your inquiry. If you choose WhatsApp or another external service, its own privacy policy also applies.
Retention
Inquiry records are retained for the time needed to handle your request and related business correspondence. Records connected with a transaction may need to be kept for applicable accounting or legal requirements. You can contact us to ask about the retention of your information or request deletion; some records may need to be retained where the law requires it.
Website operation
Hosting and form services may process technical information such as IP addresses and request logs to deliver and protect the website and filter spam. The website code does not include advertising trackers or a newsletter subscription. This does not cover the separate services you choose to visit through external links.
Your requests
Depending on applicable law, you may have rights to access, correct or delete personal information, restrict or object to processing, or receive a portable copy. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Contact sales@loconmachinery.com; we may need to verify your identity. You may also contact the data protection authority responsible for your location where applicable.